HELPLINE
The SAWO Helpline is a free service which provides confidential emotional and psychological support,
information and referrals to women and families in distress or crisis.
The Helpline is operated by SAWO Operations Officer and supported by the Helpline Advisory Panel
that involves a registered social worker, physician, and counsellor.
information and referrals to women and families in distress or crisis.
The Helpline is operated by SAWO Operations Officer and supported by the Helpline Advisory Panel
that involves a registered social worker, physician, and counsellor.
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Operation Hours: 9AM - 5PM (Monday - Friday) 088 - 280 200 011- 2790 8020 |
SAWO HELPLINE was greatly impacted by the COVID-19 pandemic. In 2020, SAWO Helpline received a total of 726 calls from 564 clients; this is slightly more than double the volume of calls from 2019. As to be expected, since the execution of Movement Control Order (MCO) in March, majority of the callers were from the B40 families who called to seek for food and financial aid. Calls on women seeking info and assistance for domestic violence also doubled compared to 2019. |
Emotional and Psychological SupportEmotional Support: Helping callers to cope with their current condition/struggles that they are facing. We will give encouragement and to ensure they don’t need to feel alone in what they are facing now.
Psychological Support: It’s a longer term support where we keep track on our clients who experience extreme adversities that affected them psychologically and mentally so that they are able to function normally in their daily life. InformationWe provide information to survivors about their options and rights, so that they are able to make the best decision.
REFERRALSFor women and families in need, SAWO provides information and can make referrals to appropriate support services and legal representation. Clients referred to us are often women who are marginalised with little means and resources, such as single mothers and foreign women, who have legal and other socio-economic problems and who cannot access existing services and assistance provided by government agencies and other NGOs.
Please contact SAWO Helpline if you require any forms of support above for gender based violence cases. |
Short Term Support
We give assistant to survivors who came to seek refuge with us in times of crisis or emergency.
You can support the Crisis Fund too!We welcome public donation to our Crisis Fund in support our work to help our survivors.
Donation by Online Bank Transfer can be done as per details below : Account Name: KUMPULAN DAYA-TINDAKAN WANITA SABAH Account Number: 2100 2800 179 854 (Current Account) Bank: RHB Bank Berhad. Please fax the bank-in slip to us at 088 269 291 or email us at [email protected], along with your contact details after the payment has been made in order for us to issue your receipt. |
Volunteering with the SAWO Services ProgrammeThe SAWO Services is always in need of more volunteers who are available to help us in:
Click here to find out more about how to volunteer with us . |
Temporary Crisis Funds are given to support our survivors to sustain their basic needs (transportation, food & shelter)
while they try to get back on their feet and also as temporary support to low-income families.
Hence, we welcome public donation to our Crisis Fund in support our work to help our survivors.
while they try to get back on their feet and also as temporary support to low-income families.
Hence, we welcome public donation to our Crisis Fund in support our work to help our survivors.
